NDIS support services in NSW, VIC, QLD, ACT & Tasmania
Each support below shows what is included, who it suits and which part of your plan pays for it. Skip to the group that matches your budget.
Core supports
Everyday help — the most flexible part of your plan.
Assistance with daily living
Support category 1 — Assistance with Daily Life
Hands-on help at home with personal care, morning and evening routines, meal preparation, medication prompts and household tasks.
Who it's for: People who need regular, practical support to live safely and comfortably in their own home.
What's included
Personal care and hygiene support
Morning, evening and overnight routines
Meal planning, cooking and grocery help
Cleaning, laundry and home organisation
Medication prompting and health routine support
Good to know: Core supports are flexible. You can usually move funding between daily living, transport and community participation without a plan review.
Community participation
Support category 4 — Assistance with Social & Community Participation
Support to get out and do the things you enjoy — sport, classes, volunteering, social groups, appointments and everyday errands.
Who it's for: Anyone who wants a bigger social life and more confidence out in the community.
What's included
1:1 community access with a support worker
Small group activities and social outings
Support to join clubs, gyms, classes and events
Building travel confidence on public transport
Weekend and after-hours support
Good to know: Bring your interests, not just your goals. The best community supports are built around what you actually like doing.
Transport supports
Support category 2 — Transport
Help getting to work, study, appointments and community activities when public transport is not an option.
Who it's for: Participants who cannot use public transport without substantial difficulty.
What's included
Regular transport allowance in periodic payments
Worker-driven transport to activities
Travel training to build independence
Good to know: Transport is paid at set levels based on your work, study or community activity. Ask about level 3 if you are working or studying 15+ hours a week.
Capacity building
Supports that build skills and independence over time.
Support coordination
Support category 7 — Support Coordination
A named coordinator who helps you understand your plan, choose providers, resolve problems and get ready for your next review.
Who it's for: Participants with complex needs or several providers to juggle.
What's included
Plan walkthrough in plain language
Provider search, comparison and referrals
Service agreements and budget tracking
Crisis response and problem solving
Reports and evidence for your plan reassessment
Good to know: There are three levels: support connection, support coordination and specialist support coordination. Your plan states which one is funded.
Plan management
Support category 14 — Improved Life Choices
We pay your provider invoices, keep your budget on track and send you simple monthly statements.
Who it's for: Anyone who wants provider choice without the paperwork of self-management.
What's included
Invoice processing within 3 business days
Real-time budget dashboard
Monthly plain-language statements
Price guide checks on every claim
Support to use both registered and unregistered providers
Good to know: Plan management funding is added on top of your other supports and does not reduce them. You can ask for it at any plan meeting.
Therapy and allied health
Support category 15 — Improved Daily Living Skills
Occupational therapy, speech pathology, physiotherapy, psychology, exercise physiology and dietetics, delivered at home, in clinic or online.
Who it's for: Participants working on function, communication, mobility or wellbeing goals.
What's included
Functional capacity assessments
Therapy blocks with clear, measurable goals
Assistive technology assessments and scripts
Behaviour support planning with a registered practitioner
Reports written for plan reassessments
Good to know: Therapy reports are the strongest evidence at review time. Ask your therapist for a goal-linked progress summary each year.
Employment and school leaver support
Support category 10 — Finding & Keeping a Job
SLES, work experience, job customisation and on-the-job coaching to build a real working life.
Who it's for: School leavers and adults wanting to move into open or supported employment.
What's included
School Leaver Employment Supports (SLES)
Career discovery and work trials
Résumé, interview and workplace communication coaching
Employer liaison and workplace adjustments
Ongoing in-work support
Good to know: SLES is usually funded for up to two years after school. Start planning in Year 11 so nothing stalls after graduation.
Capital supports
Equipment, technology and changes to your home.
Assistive technology and home modifications
Support categories 5 & 6 — AT and Home Modifications
Equipment, communication devices, wheelchairs, ramps, bathroom modifications and repairs.
Who it's for: Participants who need equipment or a changed environment to be independent and safe.
What's included
AT assessment, trials and quoting
Low, mid and high cost AT pathways
Home modification design and builder coordination
Repairs, maintenance and replacement planning
Good to know: Capital funding is locked to its purpose — it cannot be moved to other categories. Quotes and an assessment are needed for higher-cost items.
Accommodation and living options
SIL, SDA, respite and medium-term housing, explained side by side.
Supported Independent Living (SIL)
Support category 1 — Daily living, SIL line items
Shared or individual living arrangements with rostered support so you can run your own home with the right level of help.
Who it's for: People who need support across the day and night, often in a shared home with housemates they choose.
What's included
24/7, active night or sleepover rosters
Skill building for cooking, budgeting and self-care
Housemate matching and compatibility planning
Coordination with SDA and housing providers
Roster of care design and review
Good to know: SIL funding is quoted, not automatic. We help you assemble the evidence: a roster of care, functional assessments and provider quotes.
Short Term Accommodation & respite
Support category 1 — STA including respite
Up to 14 days at a time away from home with support included, giving you a break and your family or carers time to recharge.
Who it's for: Participants and families who need planned or occasional breaks.
What's included
Overnight and weekend stays
Support ratios matched to your needs
Meals, activities and transport included
Emergency and unplanned respite where available
Good to know: STA is usually funded for up to 28 days per year. It is claimed as a daily rate that bundles support, food and activities.
Specialist Disability Accommodation (SDA)
Support category 24 — SDA (Capital)
Purpose-built, accessible housing for people with extreme functional impairment or very high support needs.
Who it's for: Participants whose plan includes an SDA capital budget and who need a home built to a specific design category.
What's included
Design categories: improved liveability, fully accessible, robust and high physical support
Vacancy search and property tours
Coordination between your SDA and SIL providers
Help gathering the housing evidence your plan needs
Tenancy paperwork explained in plain language
Good to know: SDA pays for the dwelling, not the support in it. You usually pay a reasonable rent contribution on top and hold SIL funding separately.
Medium Term Accommodation (MTA)
Support category 1 — MTA
Up to 90 days of accommodation when your long-term home is confirmed but not ready yet.
Who it's for: Participants leaving hospital, waiting on home modifications or on an SDA build to finish.
What's included
Furnished, accessible short-stay housing
Support hours arranged separately from your existing plan
Hospital discharge and transition planning
Weekly check-ins while you wait for your home
Good to know: MTA covers accommodation only — support workers are funded from your Core budget. It needs evidence that a long-term home is on the way.
Allied health and mobile therapy
OT, physio, speech, psychology and dietetics at your door.
Occupational therapy
Improved Daily Living — OT
Mobile OT for functional capacity assessments, daily living skills, equipment prescription and home modification recommendations.
Who it's for: Anyone working on independence at home, at school or at work.
What's included
Functional capacity assessments (FCA)
Assistive technology prescription and trials
Home modification recommendations and drawings
Sensory, routine and self-care strategies
Reports written for plan reassessment
Good to know: An OT report is the single most useful document at review time. Ask for goal-linked progress notes each year.
Physiotherapy and exercise physiology
Improved Daily Living — physio / EP
Movement, strength, pain and mobility programs delivered in your home, at the pool or in the community.
Who it's for: People with mobility, balance, pain or post-surgery goals.
What's included
Mobility and falls-risk assessment
Home exercise programs support workers can follow
Hydrotherapy and gym-based programs
Manual handling and transfer training for your team
Wheelchair and walking aid setup with your OT
Good to know: Ask for your program to be written for support workers too — daily practice beats a weekly session on its own.
Speech pathology
Improved Daily Living — speech
Communication and mealtime support, from first words to complex AAC devices and swallowing safety.
Who it's for: Children and adults with speech, language, literacy or swallowing needs.
What's included
Communication assessment and goal setting
AAC assessment, trial and device training
Mealtime management and dysphagia plans
Key word sign and communication partner training
School and workplace communication support
Good to know: Mealtime management plans are a Practice Standard requirement where swallowing risk exists — we build them with your nurse and support team.
Psychology and counselling
Improved Daily Living — psychology
Therapeutic support for wellbeing, adjustment, anxiety, trauma and behaviour, plus positive behaviour support planning.
Who it's for: Participants and families who want practical mental health and behaviour support.
What's included
Individual counselling at home or online
Positive behaviour support plans by a registered practitioner
Restrictive practice reduction strategies
Family and carer coaching
Support worker training on the plan
Good to know: Behaviour support plans must be lodged with the NDIS Quality and Safeguards Commission when regulated restrictive practices are used.
Dietetics and nutrition
Improved Daily Living — dietetics
Practical nutrition plans for weight, diabetes, texture-modified diets, tube feeding and gut health.
Who it's for: Participants with nutrition, weight or mealtime goals and their support teams.
What's included
Nutrition assessment and simple meal plans
Texture-modified (IDDSI) diets with your speech pathologist
Enteral (PEG) feeding regimes
Shopping lists and recipes your workers can cook
Reviews as your needs change
Good to know: Nutrition supports pair well with community nursing when there are pressure injuries, diabetes or PEG feeding involved.
Community nursing and high intensity
Clinical care at home, delivered and supervised by nurses.
Community nursing care
Support category 12 — Nursing / High Intensity
Registered and enrolled nurses delivering clinical care in your home, coordinated with your GP and specialists.
Who it's for: Participants with clinical needs that require a qualified nurse.
What's included
Wound and pressure injury care
Continence and catheter management
Medication management and webster pack review
Diabetes support and blood glucose monitoring
Care plans, nursing assessments and GP liaison
Good to know: Nursing supports are claimed at a different rate to daily living. If a task needs delegation, we document it and train your workers.
High intensity daily personal activities
Support category 1 — High Intensity Daily Personal Activities
Complex personal care delivered by workers assessed against the NDIS High Intensity Support Skills Descriptors.
Who it's for: Participants needing PEG feeding, tracheostomy, ventilator, complex bowel care, epilepsy or subcutaneous injection support.
What's included
Enteral (PEG) feeding and management
Tracheostomy and ventilator support
Complex bowel care and urinary catheter support
Severe dysphagia and epilepsy management
Nurse-delegated tasks with documented competency
Good to know: High intensity supports must be supervised by a nurse with worker competency signed off — always ask a provider to show you their records.
Aged care at home
Support at Home services and respite for older Australians.
Support at Home (aged care)
Support at Home — classification levels 1-8
In-home aged care for older Australians under the Support at Home program, replacing Home Care Packages.
Who it's for: People aged 65+ (or 50+ First Nations) assessed through My Aged Care.
What's included
Domestic assistance, meals and personal care
Nursing and allied health at home
Social support, transport and shopping
Assistive technology and home modification pathways
Care partner to manage your budget and schedule
Good to know: Start with an aged care assessment through My Aged Care. Your contribution depends on the service type and an income assessment.
Carer respite and short-term care
Support at Home — restorative and respite pathways
Planned breaks for family carers, plus short-term restorative care after illness, injury or a hospital stay.
Who it's for: Older people and the family carers who support them day to day.
What's included
In-home respite, day and overnight
Short-Term Restorative Care goals and therapy
Post-hospital recovery support
Carer coaching and referral to carer gateway services
Good to know: Respite planned in advance is easier to staff well. Tell us your regular commitments and we build a recurring roster around them.