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Our policies

Website Privacy Policy — what this website collects

What information this website collects when you visit or fill in a form, and how we use it.

Last reviewed: October 2026 · Applies to Support Access Pty Ltd t/a Ametz Community Care

What we collect

  • Details you type into our forms: referral, register your interest, contact, and the client & worker portal.
  • Basic visit information such as pages viewed and device type, used to keep the site working well.
  • Accessibility choices (larger text, higher contrast) are saved only on your own device.

What we do not do

  • We do not sell your information or use it for advertising.
  • The NDIS pathway guide does not save what you type.
  • We ask you not to put NDIS numbers, dates of birth or medical records into website forms.

How it is kept safe

  • Form details and uploaded documents are stored privately and only our intake team can see them.
  • Portal accounts are protected by sign-in and approved by our team before use.

Your choices

  • Ask to see, correct or delete your details by emailing info@ametz.com.au.
  • Read our full Privacy Policy for how we handle participant information.

Questions about this policy?

Call 1300 040 681 or email info@ametz.com.au. Ask us for this policy in another format or language.

This is a plain-language summary, not legal advice.