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Our policies

Code of Conduct & Worker Screening

The NDIS Code of Conduct every Ametz worker follows, and the checks they pass before working with you.

Last reviewed: October 2026 · Applies to Support Access Pty Ltd t/a Ametz Community Care

The NDIS Code of Conduct — every worker must

  • Respect your rights to freedom of expression, self-determination and decision-making.
  • Respect your privacy.
  • Provide supports safely and competently, with care and skill.
  • Act with integrity, honesty and transparency.
  • Promptly raise concerns that could affect the quality and safety of supports.
  • Prevent and respond to violence, exploitation, neglect and abuse.
  • Make every reasonable effort to prevent and respond to sexual misconduct.

Before working with you

  • Workers in risk-assessed roles hold a current NDIS Worker Screening Check.
  • We check references, qualifications and, where needed, a Working With Children Check.

If a worker breaks the code

  • Tell us on 1300 040 681 or contact the NDIS Commission on 1800 035 544.

Questions about this policy?

Call 1300 040 681 or email info@ametz.com.au. Ask us for this policy in another format or language.

This is a plain-language summary, not legal advice.