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Our policies

Risk Management Policy — planning for safe supports

How we find, reduce and review risks to participants, workers and our services.

Last reviewed: October 2026 · Applies to Support Access Pty Ltd t/a Ametz Community Care

Your right to choose

  • We respect your right to take risks and make your own choices — we talk risks through with you.

How we manage risk

  • We assess risks before supports start, for example at home, in transport and with health needs.
  • Plans are written with you and shared with the workers who support you.
  • Workers are trained in emergency, infection control and manual handling procedures.

Review

  • Risk plans are reviewed at least every year, or sooner if your needs change or an incident happens.

Questions about this policy?

Call 1300 040 681 or email info@ametz.com.au. Ask us for this policy in another format or language.

This is a plain-language summary, not legal advice.